Clinical Psychologist Professional Resume

Added on August 18, 2011 in C, Social Work and Counselor Resumes by admin

Heather Steward
151E 1st Street
Mesa, AZ85201

Home: (201) 777-7777
Mobile: (202) 777-7777


Versatile, dedicated Social Services Professional with solid clinical and administrative acumen. Committed team player & resourceful leader with proven ability to motivate and generate results through hands-on management and a sound knowledge base. Proactive community services advocate, continually seeking out new resources to aid patients

 Counseling & therapy for individuals, couples and groups
 Identifying & matching resources to fit client/patient needs
 Teaching and facilitating workshops to train peers, subordinates and clients
 Managing cases, including writing & reviewing case notes, and auditing case files
 Networking to develop & sustain services, then propagating community awareness
 Relationship-building with patients of all ages, socioeconomic & cultural backgrounds
 Formulating, launching & managing programs; developing new methods & procedures
 Directing Personnel operations, including payroll, grievance procedures, benefits administration & workers’ compensation; enforcing EEO/Affirmative Action mandates

Proficient in Mac & IBM Platforms _ Lotus Notes _ QuickBooks, MS Office Professional

Master’s Degree in Clinical Psychology – 2010
Arizona University – Mesa, AZ
Master’s in Business Administration – 2006
DeVryUniversity – Mesa, AZ
Bachelor of Arts in Management-2001
University of Phoenix – Chandler, AZ
Class Representative – Graduated with honors

Program Manager 2009-Present
Comprehensive Family Services –City of Mesa, AZ. A social services agency.

• Provide counseling & therapy for individuals, couples, families and general groups
• Team with social workers & other service providers to secure food, shelter, etc.
• Conduct Parenting Training classes _ Supervise monitored on-site visitations
• Perform intake to assess mental history; refer to appropriate mental health agency.To effectively deliver these services, I strive to gain clients’ trust, assuage their fears, and get past the resentment& embarrassment that can ensue in these situations
• Facilitate multi-disciplinary case planning conferences _ Manage staff
• Conduct quarterly Community Networking meetings.Built substantial network of service providers, which fortified our ability to provide resources & secure donations for clients’ welfare

Program Manager 2002-2009
Acts of Kindness- Chandler, AZ. Social Services facility funded by PCSS grant

Managed4 programs: Family Preservation _ Juvenile Mentoring _Healthy Start _ Supervised Visitations.
Provided in-home counseling & therapy/Assessed clients & patients/Conducted Parenting Training classes / Hired, trained & supervised staff.

Benefits Specialist 2002-2005
Aetna – Phoenix, AZ

• Managed company benefits of over $2 million annually
• Managed five programs: Tuition Reimbursement / Employee-Transportation / Service
Contracts / Workers’ Comp Early Return to Work / Retirement Plans

Benefits Specialist/Workers’ Compensation Case Manager 1998-2002
Tucson Medical Center- Tucson, AZ

• Increased employee benefits program from standard plan to flexible benefits plan
• Launched early Return-to-Work program for employees out on workers’ comp
• Expedited profit realization by implementing special training for new recruits
• Maintained up-to-date EEO/Affirmative Action Program for managers

Supervised Visitation Network, Arizona Family Therapists & Wellness Center

In-Services/Training: Child Abuse _ Mentoring _: Case Management _ How to Write Case Notes Suicide:When, Why & How to Report __ Working with Children’s Social Workers

Awarded By: In Appreciation For:
Arizona Home Connection… Service and dedication to families
Arizona Children’s Planning Council… Extraordinary service & dedication to children
Dept of Children & Family Services… Family preservation training
American Diabetes Association… Diabetes Walk-a-Thon Leadership (Team Captain)

Willing to relocate • Available weekends

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