Computer Support Technician Resume

Added on August 18, 2011 in C, Computer and IT Resumes by admin

Josh Henderson
40 Bending Road • Bridgeport, CT08014• Tel: 505 777-7777 • jhenderson@internet.com

OBJECTIVE: HELP DESK / COMPUTER SUPPORT TECHNICIAN

PROFILE

 Recent computer center graduate with proven technical abilities
 Demonstrated track record of achieving goals in a team environment
 Highly motivated and dependable.Proven skills in problem solving, customer
relationship management, and organization

EDUCATION Housatomic Community College, Bridgeport, CT 2009-2010
Computer Coursework completed in:

 Networking Essentials
 A+ Certification
 Intermediate Word 2003
 Beginning Word 2003
 Beginning Access 2003
 TCP/IP Protocol
 Beginning Windows NT
 Administering Windows NT
 Windows NT Core Technologies
 Windows NT Support by Enterprise
 Beginning Business on the Internet
 Beginning FrontPage 2003

University of Bridgeport, Bridgeport, CT 2007 – 2008
General first-year courses in Bachelor’s Degree program (24 credits).

EMPLOYMENT Hair Dimensions Unisex Hair & Nail Salon, Bridgeport, CT 2006 – 2010
Receptionist/Cashier
• Successfully handled front desk and three incoming telephone lines for busy, upscale hair salon. Greeted and logged in steady stream of customers coordinating appointments with hairdresser availability
• Developed cooperative, team-oriented working relationships with owners and co-workers in this 12-station salon
• Managed customer problems and complaints with tact and attention to prompt customer service. Received team and customer service awards
• Experience gained in opening and closing procedures, cash register receipts, counter sales, light bookkeeping and telephone follow-up

Mickey Kydes Pro Soccer Camp, Norwalk, CT Summers 2003 – 2006
Trainer/Coach
• Assisted Women’s Soccer Coach in 200-participant soccer camp. Asked to return as trainer for 3 seasons. Worked with individuals, as well as teams, to improve their attitude and resulting soccer performance

ACTIVITIES Gryphons Soccer Club 2003 – 2007
 Team consistently ranked in top 10 semi-pro teams in the nation

Kolbe Cathedral High School Soccer Team 2002 – 2005
 Captain of team that won State Soccer Title in 2004
 Recognized as one of the top two mid-fielders in the state in 2005

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