Human Resources Specialist Resume

Added on August 18, 2011 in H, Human Resources Resumes by admin

Marcus Robertson
4344 ST. JAMES CHURCH ROAD • RALEIGH, NORTH CAROLINE27604
609.777.7777 (H) • 609.777.7777 (FAX) • MROBERTSON@INTERNET.COM
HUMAN RESOURCES / CORPORATE TRAINING
Supervision ~ Business Management ~ Employee Relations ~ Coaching
Energetic, reliable and adaptable professional with a solid understanding of human resources, business operations and various corporate environments. Proven abilities in creatively identifying methods for improving staff productivity and organizational behavior. Recognized for ability to incorporate innovative management techniques to a multicultural workforce.
Results-oriented professional with excellent communication and interpersonal skills. Accurately perform challenging tasks with precision and attention to detail. Excel at organizing and setting up new procedures, troubleshooting and taking adverse situations and making them positive.
Competencies Include:

• Human Resources Management
• Operations Management
• Team building/Leadership
• Organizational & Project Management
• Training & Development
• Staffing Requirements
• Problem Resolution
• Employee Scheduling

Professional Experience
Waste Industries USA Inc., Raleigh, NC (August 2005 – September 2010)
CPA Administrator
Waste Industries USA is the nation’s largest full-service waste removal/disposal company
• Maintained and monitored multiple databases for more than 120 pieces of equipment in the trucking company inventory
• Generated accurate reports of budgets, repair costs, and personnel scheduling
• Dramatically improved maintenance shop productivity through close budget monitoring
• Served as a key link between management and mechanics, utilizing excellent interpersonal and communications skills. Acknowledged for improving the overall flow of information throughout the organization
• Initiated, planned, and managed the implementation of high-turn inventory management systems and procedures
The new inventory system was credited with improving the operation of a very high volume parts operation
• Assumed a leadership role in. the company by completely reorganizing the physical inventory process to assure greater accuracy and system integrity
• Managed the successful integration of two new parts operations, turning a possible negative situation into a very positive one
North America Video, Raleigh, NJ (March 2003-August 2005)
Store Manager
Retail video rental and sales chain with over 200 outlets
• Managed all daily store operations including a staff of 5 employees. Responsible for recruitment, hiring, filing, training, and scheduling of all staff members
• Ability to train and motivate staff to maximize productivity, and control costs with hands-on management and close monitoring of store budgets
• Attained a 20% increase in sales over a 12-month period, leading all 25 stores in the district. The store ranked 20th in overall sales volume of the 200 stores in the company
• Maintained a consistent Top 10 ranking for sales of high-profit coupon books
• Used excellent leadership, team building and communication skills to develop subordinates and encourage cooperation and responsibility. Ensured compliance with corporate HR programs
• Developed and implemented creative and aggressive promotional techniques that resulted m the store consistently exceeding its sales goals
Education
BA ~Psychology, NORTH CAROLINE STATE UNIVERSITY, Raleigh, NC

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