Loss Prevention Manager Resume

Added on August 18, 2011 in L, Legal Law and Security Resumes, Management Resumes by admin

Ryan Edwards
5566Hillside AveCincinnati, OH 45233 Home (202) 777-7777 Cell (201) 777-7777 E-Mail: r-edwards@internet.com 

 Loss Prevention Management  Industrial Security  Fraud Investigation 

QUALIFICATIONS
 Expertise in investigation, analysis, and evaluation of internal and external theft cases gained through fast-track promotions over 7 years in retail security positions
 Skilled trainer and motivator of loss prevention associates for a major retail organization
 Experienced in collaborating with police and court authorities, as well as regional and corporate level investigators in matters leading to prosecution
 Strength in timely and accurate tracking/preparation of investigative paperwork, which includes audits of shipping invoices, sales and inventory reports, and POS transactions involving underrings, check, credit card or refund fraud
OPERATIONAL KNOWLEDGE
Equipment: Installation, testing and use of covert cameras, VCRs, two-way radios, alarm
and fire systems, closed circuit TV, and Sensormatic devices
Methods: Undercover investigation, observation towers, two-way mirrors, cash
register monitoring, recognition of suspect shopper behavior
Related Matters: Trained in CPR and first response techniques. Basic PC literacy for
database search, inventory reporting and word processing
CAREER PROGRESSION
MACYS, Cincinnati, OH 2003 to Present
Shortage Control Auditor, corporate headquarters (since 2009)
 Implemented shortage awareness program through audits of all stores and distribution centersto assure compliance to company’s policies and procedures. Followed up on matters of non-compliance
 Through the audit process, identified areas where additional training was needed and instituted such
 Resolved shortage related issues as they arose
 Assisted in the development and monitoring of a high-tech security program, designed to reduce shortages in selected stores with high occurrences
 Participated in financial audits
 Wrote and edited company policies and procedures, particularly in the area of inventory
 Increased electronic communications with stores via computer and POS system

Loss Prevention Manager, multistore operations (2007-2008)
 Held charge, position for all internal and external investigations at store level for two locations
 Selected to fill position left vacant for 3 months. In less than 5 months, cleared up a paperwork backlog, reinforced procedures then hired and trained new security staffs of 3 for each store
 Instituted safety and security awareness program throughout sales floors, fitting rooms and checkouts
 Implemented $1.5 million budget for the security function

…Continued

Ryan Edwards Page 2

MACYS (Continued)
Loss Prevention Manager, level “A”, Dublin, OH (2006-2007)
 Applied and expanded security techniques for one of the largest stores in the chain, located in a busy mall
 Communicated with other store security managers in efforts to apprehend shoplifters
 Won “manager of the quarter” award out of over 25 other managers employed in this store
 Promoted to manage neglected multistore security situation

Loss Prevention Manager, new store opening, Dayton, OH (2005)
 Assigned to management team to oversee the installation and testing of all security systems at new location
 Screened, hired and trained new security personnel. Oriented all new hires for store opening Implemented shoplifter detection incentive program

Loss Prevention Manager, single store,Columbus, OH (2004-2005)
 In first management assignment at strip mall store, trained staff of 3 in all store detective duties

Manager Trainee, corporate headquarters (2003-2004)
 Intensive program covering cash office, distribution centers, receiving, service desk, internal investigations, theft detection and statistical work

VOLUNTEER WORK

CINCINNATI POLICE DEPARTMENT
Assist with patrol, traffic and related emergency Police duties.

EDUCATION

DAYMAR COLLEGE
A.A.S. in Criminal Justice with emphasis in Private Security, June 2003

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