Occupational Health Services Manager Resume

Added on August 18, 2011 in Health Care Resumes, Management Resumes, O by admin

SARAH BUTLER, RN, COHN-S/CM
Portsmouth, NH 03801
Mobile: 603-777-7777
E-mail: sarahbutler@internet.com
OCCUPATIONAL HEALTH SERVICES MANAGER
Certified Occupational Health Nurse Specialist / Certified Case Manager/ Certified Occupational Hearing Conservationist / Case Management / OSHA & DOT Compliance / Ergonomics/ Worker’s Compensation / Corporate Safety / Training / Customer Service / Problem Solving / Quality Assurance / Sales & Marketing
• Over 10 years direct experience developing innovative occupational health programs and establishing clinics
• 15years experience in trauma centers and critical care units
• Success in driving revenue stream and cost-saving initiatives through strong combination of business management and clinical skills
• Licensed Registered Nurse: New Hampshire and Massachusetts
• Proficient in Sign Language, Microsoft Office, and Outlook

PROFESSIONAL EXPERIENCE
Supervisor; Occupational Health Services, Delta Airlines, Portsmouth, NH 2003-Present

Recruited to implement and manage Southwest’s first onsite employee health clinic in eight years. Accountable for care of work-related and non-occupational injuries and illnesses for 7000 airport, employees (from baggage handlers to pilots). Coordinated care for another 2000 employees in New Hampshire and 1000 employees in Boston. Hired and directly supervised 15 registered nurses. Managed $2,000,000 budget. Assisted with the launch of new Southwest clinics in four other airports. Standardized policies and procedures and created training programs.

Developed position to also encompass system-wide responsibilities, and established self as the resource for OSHA-related matters, insourcing opportunities, ergonomic issues, and post-job offer testing programs. Updated operational managers on daily events, occupational health program progression, new programs, ongoing testing, compliance achievement, drug testing program, etc..

Achievements
• Overcame resistance and established first-ever Portsmouth airport onsite clinic as an integral part of operations. Planned the department design, oversaw the architect and contractors, hired and trained staff, and developed an orientation manual from scratch
• Conceived and implemented matrix to document value of occupational health services to Southwest. Demonstrated an average of 65% ROI each month
• Generated annual revenue of $320,000 by spearheading a drive to in source business from other airport companies, promoting the utilization of the Southwest clinic instead of an offsite clinic
• Initiated joint venture with Comair and opened a lucrative satellite clinic in Portsmouth for Comair employees
• Innovated a post-job offer functional testing program to address the high percentage of injuries among new hires. Worked closely with Seacoast Human Resources Association and researched vendors
• Negotiated inpatient services volume discount with most utilized hospital system that will I save up to $100,000per year
• Developed an improved nurse orientation process and a charting quality assurance program

• Coordinated availability of appropriate emergency care for passengers aboard flights that were diverted to Canada 9/11. Arranged for medical providers to meet over 19 staggered flights and 2000 passengers that arrived over the course of the next 6 days following the event

Trainer, Portsmouth, NH 2001-Present
Provided continuing education, with CEU’s approved by New Hampshire Board of Nurses, on Workplace Violence Guidelines for Health Care Workers, Nuts and Bolts of Occupational Health Nursing, OSHA Compliance and the Occupational Health Nurse, and Worker’s Compensation Fraud Prevention and Update.

Program Supervisor, Elliot Occupational Health, Boston, MA 2000-2003

Accountable for providing a broad range of quality services in a convenient, efficient, and cost-effective manner for this 10,000-employee. Hospital Based Occupational Health Services Program dedicated to “Business Health”.Supervised staff of 60 at 30 different companies.
• Managed successful start-up of 7 freestanding occupational medicine walk-in clinics
• Instrumental in winning $800,000 in new business through marketing the placement of clinics, doctors, and/or nurses at company sites

Manager, Occupational Health, Salem, NH 1997-2000
Managed department, worker’s compensation benefits, OSHA compliance issues, and health and wellness initiative for this multi-million dollar division of Sara Lee Industries with 2,000 employees.
• Decreased compensation costs by 56% over three years

Occupational Health Nurse, Industrial Constructors, Boston, MA 1996
Provided occupational health and case management services to this large construction company.

Previous experience working at several medical centers and a trauma center providing direct emergency nurse care as a lead trauma nurse and charge nurse.

EDUCATION & TRAINING
Associate’s Degree, Nursing, University of New Hampshire, Durham, NH 1985

Select Ongoing Professional Development (attended numerous occupational health and case management continuing education programs):
• 28 hours toward Bachelor of Science, Nursing, University of New Hampshire and Portsmouth Community College
• Certification Programs for Occupational Health Nurse Specialist, Certified Case Manager, and Occupational Hearing Conservationist
• 60 hours of OSHA Training

PROFESSIONAL MEMBERSHIPS
• Member, American Association of Occupation Health Nurses (AAOHN)
• International Airline Occupational Health Nurse Association
• American Board of Occupational Health Nurses (ABOHN)

COMMUNITY SERVICE
Portsmouth Association for the Hearing Impaired (1997-Present)

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