Pharmaceutical Sales and Service Resume

Added on August 18, 2011 in Health Care Resumes, P, Sales and Marketing Resumes by admin

Dorothy Wood
1414 Meadow Plain Road #A14 • Grand Haven, Michigan 49417
208.777.7777 • dorothywood@internet.com
EXPERTISE:
PHARMACEUTICAL SALES & SERVICE
High energy sales professional with experience developing product awareness through building business relationships. A proven performer with a track record of outperforming sales goals, delivering high levels of customer service and achieving successful sales results built on key strengths of:
• Consultative Sales Skills – experience and education involving custom pharmaceutical and consumer products
• New Business Development/ Territory Management —prospecting and building a territory; identifying and capitalizing on opportunities, knowledge of sales cycles
• Customer Retention / Relationship Building — excellent communication (listening, speaking) and interpersonal skills
• Goal Setting — experience in setting and achieving both independent and team-driven targets
PROFESSIONAL EXPERIENCE
QUALIFIED HEAIIHCARE INCORPORATED; Grand Haven, Michigan
Largest domestic contractual sales and marketing partner providing solutions to pharmaceutical & healthcare industries
Pharmaceutical Sales Specialist, 2006 – current
Manage team driven pharmaceutical sales responsibilities in southeast Michigan territory. Interact with physicians, nurses, physician assistants, and medical professionals to represent a premier product line. Interact with other sales reps to do strategic planning, problem solving and collaborative thinking. Manage 30-50 weekly calls on physicians to increase market share in territory.
• Coordinated product launch for new acid reflux drug (AstraZeneca)
• Petitioned physicians to contact their HMOs and recommend formulary status; received formulary standing in January 2005
• Member of market-leading Prilosec sales team
• Consistently over sales quota; won highest call activity contest. Regional sales leader for hypertensive drug

GRAHAM OFFICE SUPPLY INC. [2003 - 2006]; Columbus, Ohio
Multibillion-dollar global retail of office supplies, furniture, and technology
Business Development Specialist, 2004 – 2006
Promoted to develop new business while maintaining current business in competitive southeastern and central Michigan territories; focused on small to medium-size companies. Managed complete sales cycle from initial contact, through presentation and consultation, to close of sale. Acted as liaison between sales center rep team and corporate office in New York
• Consistently maintained above expected goal percentage in regional and corporate sales
• Trained new reps in all areas of product presentation, solution selling, and customer service

Sales Representative, 2001 – 2003
Managed sales and account maintenance with companies. Independently maintained relationships with company personnel to increase visibility and credibility. Developed leads through cold calls; met with customers to identify needs.
• Developed new customers; maintained high goal percentages; recruited to higher position

EDUCATION& TRAINING
UNIVERSITY OF MICHIGAN, Dearborn, Michigan
Bachelor of Science degree in Interdisciplinary Studies/Social Science with a focus in Health & Humanities;
Minor: Psychology, 2001
Seminars: Leadership Sales, Presentations Skills

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