Software Systems Developer Resume

Added on August 18, 2011 in Computer and IT Resumes, S by admin

Jonathan Lawson
9627Adams Hill Drive, San Antonio, Texas 78245 Phone: 206 777-7777 Email:

Software Development Life Cycle, Process Automation, Vendor Management, Software Interfacing
Systems and Hardware Analysis, Maintenance, Upgrade, Customization, & Modification
Client &Vendor Presentations / Employee Recruiting / Employee Mentor and Trainer, Improved Efficiency
Operating Systems
UNIX, Solaris; IBM AIX, HP-UX, DOS, Windows /NT
Java (JSP, Servlets, Applets, EJB, J2EE), JavaScript,
Visual Basic, HTML, XML, C/C++, COBOL, PL/SQL
Oracle, SQL, JDBC, ODBC, Microsoft Access
Weblogic Application Server, Websphere Studio Application Developer, Eclipse, Forte for Java (Sun One), NetBeans, Visual Age for Java, MQ Series, TOPLink, CVS, RCS, Visual Source Safe, Dreamweaver, Microsoft Project, Word, Excel, Outlook, PowerPoint, FrontPage


SBC Communication, San Antonio, Texas
Software Engineer IV, April 2006 – Current
Software Engineer III, October2004 – April 2006
Software Engineer II, July 2003 – October 2004
Integrated communications provider serving 95 Million customers,
and employing a workforce of 90,000 worldwide

• Lead Analyst for multiple projects and sub-projects (with Regional, National, and International clients and vendors), performing supervisory functions, including task assignment, quality assessment, scheduling, and employee evaluation
• Vendor development and management, including Cingular Wireless, Telcordia, and RLG Systems
• Designed and developed Web-based production job scheduling system with multi-threaded server component, automating scheduling process
• Managed Customer Records Database project, interfacing with vendor software, affecting
1 Million+ SBC Communication customers and 800 internal personnel
• Improved operational efficiency of Sierra Online Scheduling, reducing personnel by 50%
• 2007 SBC Communication Award of Distinction
• Multiple Monthly SBC Communication Awards of Distinction, including May 2009, December 2008, March 2008, April 2007, August 2006, November 2005, July 2004, and September 2003
• Developed configuration management process allowing multiple team members to access system without interference to other users
• Created and presented seminar for EDP (Enterprise Development Project) process to client and software team. Implemented customization or updating processes to meet team needs
• Trained over 50 employees in use of systems and processes
• Mentored 15 employees in technical and professional business aptitude, including associates in Sales and Marketing Systems, Operational Systems Support, and Resolution Support Services departments

• Experienced in managing hardware -related projects
• Maintain existing systems, upgrade existing hardware and operating systems, establish new hardware and provide on-call support

Open Clinical, Dallas, Texas
Programmer / analyst, May 2001- July 2003
Medical-based applications company marketing software to
healthcare industry, including hospitals, laboratories, pharmacies, and doctors.

• 24/7 on-call crisis management for all clients accessing Patient Management Systems
• Enhanced Patient Management software with additional functionalities, utilizing COBOL, and Discern Explorer
• Modified Patient Management software to correct flaws/errors
• Planned and executed all phases of project management, including design, coding, testing, and implementation
• Analyzed and resolved client software issues
• Educated clients during troubleshooting process in resolution of software issues, while preparing them to independently repair similar issues in the future
• Assisted management team in selection of new associates, including interview process
• Lead Developer for Patient Management Team, guiding other developers and software specialists


Habitat for Humanity May 2009
Grande Point Homeowners Association, Vice President 2007, Member 2005 – Present

University of Texas; Dallas, Texas
B.S. Business Administration – Computer and Office information Systems, May 2001

SBC Communication, San Antonio, Texas

“Advanced Project Management” April 2007
“Project Management Principles and Practices” May 2006
“Negotiations” August 2005
“Process Analysis and Maturity” January 2005
“Advanced C++” December 2004
“C++” November 2004
“Conflict Prevention and Resolution” October 2004
“Presentation Skills” March 2004
“Managing Basic Projects (Project Management)” February 2004
“Seven Habits of Highly Effective People” January 2004
“Java Workshop” December 2003
“Visual Basic” December 2003
“UNIX: Advanced Shell Programming” November 2003
“UNIX: Shell Programming” November 2003
“Oracle for Application Developers” September 2003

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