Telemarketing Professional Resume

Added on August 18, 2011 in Sales and Marketing Resumes, T by admin

VINCENT HARRISON

100 Daly Blvd. Apt 311, Oceanside,NY 11572
Tel: (201) 777-7777 E-Mail: V-harrison@internet.com
Profile
Telemarketing Specialist/Sales Manager/Team Leader with proven ability to lead sales teams in fast-paced, high-volume environments. Able to coordinate multiple projects and meet deadlines under pressure. Outstanding record in training, motivating and retaining employees. Knowledgeable in telemarketing business methods and applicable laws.
Telemarketing Experience
Telephone Sales Representative,American Telemarkers,Oceanside, NY 2006 – Present
Management Trainer, Cable & Wireless Internet Services, New York City, NY 2005 – 2006
Directed performance, training, and recruiting for 15-20 person bay marketing long distance and wireless services by telephone to prospective customers across the country.
• Implemented creative sales contests and incentive programs that increased revenues, boosted morale, and minimized employee turnover
• Trained top-performing sales teams on effective telephone sales and closing techniques
• Supervised team performance through call splitting and statistical reporting. Maintained target levels for quality management
• Exceeded corporate goals for team sales per hour and sales hours fulfillment. Consistently ranked in top three of 35 bays
Team Leader,HIT Entertainment, New York City, NY 2004 – 2005
Managed 7 person telemarketing team, marketing family-friendly videos for privately owned international film production company with $70 million in annual revenues.
• Led successful teams recognized for commitment to company cause of promoting nonviolent films with no sexual content or innuendo, and influencing the film industry to offer more films of this nature
Sales Experience
Independent Sales Professional/Certified Flooring Inspector, New York City, NY 2003 – 2004
Store Manager, Rose’s Carpet, New York City, NY 2001 – 2003
Managed sales and operations for retail flooring business. Directed sales teams, scheduling, goal setting, and motivational seminars. Purchased merchandise from mills, negotiated contracts, and administered promotions and product merchandising.
• Achieved annual retail sales averaging $0 5 million with a gross profit margin of 35%
• Hired, trained, and managed goal-oriented sales teams with below-average turnover
• Conducted in-service training seminars for sales representatives teaching detailed product information and sales techniques
Training
B.A. in Human Services, Columbia University, New York City,NY, 2001

Ongoing Professional Development sales training and motivational seminars with Brian Tracy, Joe Girard, Barry Maher, Jimmy Cabrera, Bob Urichuck, Make Steward

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